Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

Basic Installation

Last Updated: Jan 31, 2012 10:22AM EST

To install the RAWfolio framework, you will first need an active installation of WordPress. If your hosting provider does not include a ‘One-Click’ install like many hosts do, you can find a video tutorial on installing WordPress manually HERE.Once you have WordPress installed on your domain, you will log in to your WordPress administration area. If you are new to WordPress, you can find your administration area at : http://www.yoursitename.com/wp-admin/.
 

Once logged in you will need to upload and activate the framework using WordPress’ built in theme uploader, which can be found in the Themes menu, located in the Appearance section of your WordPress admin sidebar. Once in the themes menu, click on the Install Themes tab up at the top and then click the Upload link below the Install tab. A screenshot has been provided below:



Once you have uploaded the theme zip file, WordPress will automatically unpack and move the files to the correct directory. Once this process has completed  you receive a notification that the theme was installed successfully and presented with three links to preview, activate or return to the themes menu. Be sure to click ‘Activate’ theme to finish the installation. Once activated you are free to start customizing your site..

If for any reason you are presented with errors, or have problems uploading and installing the RAWfolio framework, please email support@rawfolio.com with the error WordPress gives you and we will assist you further.

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

support@rawfolio.com
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