Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

General Help

  • RAWfolio Mag

    I am looking at your Mag theme website and blog. I want to know if the home page can be modified in anyway. It...

    1 Agent Answer 0 Community Answers Apr 04, 2013 06:58PM EDT
  • Navigation won't switch from Column to Standard

    So I'm not sure what I am doing wrong, but no matter if I select my nav to be standard or column, it is a...

    4 Community Answers Mar 20, 2013 09:31PM EDT
  • video

    We really like the Rawfolio designs and are thinking of switching from our old website to one with Rawfolio. ...

    1 Agent Answer 0 Community Answers Mar 13, 2013 10:22PM EDT
  • Swipe Galleries

    I cannot get galleries I have created to display on any pages I have created. When I add the gallery to the me...

    3 Agent Answers 4 Community Answers Mar 09, 2013 09:39AM EST
  • Gallery arrows not displaying - image loading sequence?

    My primary gallery relies on navigation arrows to view the images (no thumbnail browsing). The gallery is abo...

    1 Agent Answer 0 Community Answers Mar 07, 2013 05:06PM EST
  • Contact Form not working

    Hi, I am not receiving emails from my contact form. I am hoping you can help me with this. The email in the se...

    2 Agent Answers 1 Community Answer Mar 03, 2013 02:46PM EST
  • Can I add an extra contact form?

    I'm wanting to add a questionnaire separately, that has different fields than the contact form. How can ...

    1 Agent Answer 0 Community Answers Jan 26, 2013 03:17PM EST
  • Simplicity updates

    Just a quick question on how do we get the latest updates for RAWfolio Simplicity theme?

    1 Agent Answer 0 Community Answers Jan 18, 2013 08:38AM EST
  • 3.5 image upload issue

    I just purchased Flux and love, love, love the design BUT each time I try to upload multiple images, the uploa...

    0 Community Answers Jan 01, 2013 06:06PM EST
  • Changing color of Gallery Controls (Arrows, Pause, Play)

    How can I change the color used for the Gallery arrows and the pause and play buttons? I know I can change bet...

    1 Agent Answer 0 Community Answers Dec 30, 2012 11:11PM EST

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

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