Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

General Help

  • Can't activate the license key

    I am not able to activate the license key as provided under my account. Please help.

    0 Community Answers Mar 30, 2014 10:51PM EDT
  • hyperlinks

    Not sure why, but I am trying to embed hyperlinks in my text on a page and it is not working. I have tried in...

    1 Agent Answer 0 Community Answers Mar 25, 2014 03:18PM EDT
  • Venti Menu

    Is it possible to move the Venti Menu to the top of the page rather than have it on the bottom?

    1 Agent Answer 0 Community Answers Mar 25, 2014 01:17PM EDT
  • Swipe - Portfolio Mouseover

    Hello, I recently installed the Swipe theme and setup a Portfolio page. On the sample Swipe theme on your webs...

    2 Agent Answers 2 Community Answers Mar 20, 2014 09:41PM EDT
  • FLUX theme. I can't adjust the appearence of the Portfolio sub ga...

    i have a portfolio link on my menu which leads to the thumbnails that link to their respective galleries. By d...

    1 Agent Answer 0 Community Answers Mar 14, 2014 04:35AM EDT
  • Is Rawfolio retina ready?

    Hi, I'm interested to buy the Mason theme but I have a concern whether Rawfolio is retina ready now. A...

    0 Community Answers Mar 04, 2014 03:02PM EST
  • Flux Dashboard

    My Dashboard does not look like the ones I see on the tutorials??

    1 Community Answer Feb 16, 2014 09:21PM EST
  • buttons not working

    I just installed Flux and the "upload" buttons do not seem to be working. I tried to upload my logo...

    1 Community Answer Feb 16, 2014 09:13PM EST
  • flux homepage grid

    I have the flux homepage grid set to pull from blog posts, do I size the featured image on each post to a cert...

    2 Agent Answers 2 Community Answers Feb 13, 2014 03:08PM EST
  • Need to change logo on homepage

    I need to change my logo on my homepage. http://www.rachaellynseyrubin.com/ I had the site set up for me...

    1 Agent Answer 0 Community Answers Feb 07, 2014 01:56PM EST

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

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