Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

General Help

  • Site Logo for Mag Theme

    What is the recommended size for the site logo on the Mag theme? When viewed on a mobile device the logo is st...

    1 Agent Answer 0 Community Answers Jan 19, 2015 09:10AM EST
  • Mag Theme Galleries

    I'm running MAG version 2.0.14. As per the galleries instructional video, I'm uploading my images di...

    2 Agent Answers 1 Community Answer Jan 19, 2015 09:08AM EST
  • Show tags and username on the post

    Hi, How to make show tags and post author in the post? I use Simplicity Lite theme.

    0 Community Answers Dec 05, 2014 11:00AM EST
  • Photo Comment Blog

    I want to create a blog where I can post an old family photo and provide an area for comments from others abou...

    0 Community Answers Nov 15, 2014 09:49AM EST
  • Online inquiries going into my google spam folder

    Some of my online inquiries sent through my website contact page are going into my spam folder. What can I do...

    0 Community Answers Oct 07, 2014 04:55PM EDT
  • logo size for Flux

    Good morning! I am redesigning my logo (it's actually a title, all type, at this point) and I would li...

    1 Agent Answer 0 Community Answers Oct 07, 2014 11:09AM EDT
  • Is there any image limitations for blog - Mason theme?

    Hi guys, Looks like I have several issues with the blog. When creating a post with a gallery in it - the gal...

    2 Agent Answers 1 Community Answer Aug 29, 2014 09:17AM EDT
  • Homepage does not fit into the screen - not using slides

    No matter what image I place as a main image in the homepage gallery I still need to scroll down to see the me...

    2 Agent Answers 2 Community Answers Aug 27, 2014 07:35AM EDT
  • Updated Wordpres

    I just updated to the newest wordpress 3.9.1 ( i think that is the one). But now i have no way to type or edit...

    1 Agent Answer 0 Community Answers Jul 29, 2014 04:26PM EDT
  • Portfolio problem

    Suddenly my portfolios and "welcome" galleries donĀ“t show up any images, just a broken thumbnail. I ...

    1 Agent Answer 0 Community Answers Jul 25, 2014 09:04PM EDT

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

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