Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

General Help

  • Problem uploading to galleries

    I'm unable to upload/edit galleries. I've searched the F.A.Q. and see that plugins can mess up the ...

    0 Community Answers Nov 13, 2015 09:07AM EST

    I cannot add new photos to my galleries because the "UPLOAD/EDIT IMAGES" is not working. It has been...

    0 Community Answers May 05, 2015 09:55AM EDT
  • Gallery thumbnail carousel not sliding

    I am using simplicity theme. I have some photos in the gallery (over a dozen photos) with thumbnail style set ...

    1 Agent Answer 0 Community Answers Apr 03, 2015 01:42PM EDT
  • Simplicity Lite failing Google's Mobile Friendly Test

    My hosting provider notified me about Google's upcoming changes to its ranking based on their new 'M...

    1 Agent Answer 1 Community Answer Mar 31, 2015 07:48AM EDT
  • "Upload/Edit Images" button doesn't work

    I am using Bold Reloaded theme. I try to create a gallery, but the "Upload/Edit Images" button doesn...

    1 Community Answer Mar 19, 2015 04:18PM EDT
  • Videos and Gallery

    Hi, im using your wonderful flux theme. i was just wondering if it is capable of putting in a video as one of ...

    1 Agent Answer 1 Community Answer Mar 05, 2015 03:07AM EST
  • swipe logo size

    Wondering what a good size is for the Logo for the Swipe Theme. Thanks!

    1 Agent Answer 0 Community Answers Mar 03, 2015 12:39PM EST
  • Slideshow padding

    Hi Rawfolio! I'm wondering if there is built in padding to the slideshows in the MAG theme? My questio...

    1 Agent Answer 0 Community Answers Feb 13, 2015 07:43PM EST
  • Home silder Images on Mason

    Hello, I cannot seem to get my images to fit the full screen slider on my home page? It seems there is a m...

    0 Community Answers Feb 05, 2015 06:10AM EST
  • Can't upload images to gallery

    Hi im using your wonderful flux theme and i cant seem to upload images to the gallery. Nothing seems to happen...

    2 Agent Answers 1 Community Answer Feb 02, 2015 04:18AM EST


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