Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

General Help

  • Adding "Below The Fold" text to Mag Theme

    I want to add 300 + words of text at the bottom of the home page and to add internal and possibly external lin...

    0 Community Answers Jul 27, 2016 01:35PM EDT
  • Madison update. Now problems with Android phones

    I've just updated to the latest versions of Madison and Wordpress. On Android phones (not had chance t...

    1 Agent Answer 0 Community Answers May 12, 2016 04:33AM EDT
  • update install

    How do install a theme update?

    1 Community Answer Apr 14, 2016 06:11PM EDT
  • Slideshows

    The slideshow on my Flux theme website stop working, it's just a circle going around and around. Is the ...

    0 Community Answers Apr 14, 2016 12:01PM EDT
  • Gallery playing at warp speed in Bold no matter what settings I change

    I have tried clearing my Safari cache, I've clicked the Update button repeatedly, I've tried scrappi...

    1 Community Answer Feb 27, 2016 10:55AM EST
  • How do insert an image by text code?

    I have a code for an image I need to insert into my page (association requirements). Previously I've been...

    1 Agent Answer 0 Community Answers Feb 23, 2016 12:27PM EST
  • Portfolios dont show on mobile

    portfolio page does not load on mobile. When it does its only a matter of clicking thru all the filters for it...

    0 Community Answers Feb 22, 2016 12:09AM EST
  • Contact Form History

    Is there a history of contact form submissions? I know ProPhoto offers this, but was wondering if Rawfolio ha...

    0 Community Answers Jan 15, 2016 07:48PM EST
  • I have the Flux theme and it's not working with the updated versi...

    Hey guys - I've had the flux theme for a couple years now and still really like it. I currently have Word...

    1 Agent Answer 0 Community Answers Dec 27, 2015 02:07AM EST
  • Problem uploading to galleries

    I'm unable to upload/edit galleries. I've searched the F.A.Q. and see that plugins can mess up the ...

    0 Community Answers Nov 13, 2015 09:07AM EST

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

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