Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

Lite Themes

  • Galleries does not appear on my site

    Hello, My photos on my galleries and home page does not appear on my website. It worked few weeks ago, but...

    1 Agent Answer 0 Community Answers May 06, 2016 10:39AM EDT
  • Update

    Hi I am running the Simplicity theme. I am told there is an update available, 2.0.18 but I canĀ“t find this ei...

    0 Community Answers Apr 07, 2016 12:46AM EDT
  • Can't add images to gallery

    Hello! I am using Simplicity Lite, and when I go to Galleries > Add New Gallery and then click on Upload...

    1 Agent Answer 1 Community Answer Oct 13, 2014 01:25AM EDT
  • Menu's in Flux theme

    How do I add a categories menu to the right side of my blog? The menus are places at the top of the page. I wo...

    1 Agent Answer 0 Community Answers Jul 06, 2014 09:13PM EDT
  • Venti version 2 Update

    I received an email stating that Venti theme update version 2 was free and available under my downloads. I che...

    1 Agent Answer 0 Community Answers May 10, 2014 05:38PM EDT
  • WYSYWIG for posts and pages not working

    We cannot edit the content of our pages and would love some guidance on how to fix this. Is anyone else experi...

    1 Agent Answer 0 Community Answers May 02, 2014 07:26PM EDT
  • Full Screen Images

    We just purchased the Venti theme putting it on a new install of wordpress. We are unable to get the Venti de...

    1 Agent Answer 0 Community Answers Sep 21, 2013 09:56AM EDT
  • BlogStomp

    Can I use the Blogstomp plugin with my site?

    0 Community Answers Sep 15, 2013 11:11PM EDT
  • Simplicity Lite Facebook Like Button

    The Facebook Like button under my blog posts has disappeared. I have tried to troubleshoot this multiple time...

    1 Agent Answer 0 Community Answers Aug 13, 2013 11:41PM EDT
  • "Error Saving Options"

    I upgraded to the new Flux theme. When I go to update any styling option, I get the error "Error Saving O...

    2 Agent Answers 1 Community Answer Aug 01, 2013 04:29PM EDT

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

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