Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Some questions about the theme

Cheng Apr 04, 2013 06:50AM EDT

Hi there.
I was about to buy your gorgeous theme, the Bold Reloaded. But three things are bothering me.

One is the loading time. I noticed some of your themes takes around 10 to 15s to load in some photopgrapher websites. Is that a normal speed? It come with the feature like Lazyload for pictures and slideshows? Im currently useing Justhost as my host for wordpress prophotoblog. Will I have any problem, like speed and performance, if i install your theme in the same host?

Second question is. I took a tour with this theme. And one thing that i could get it right is the full size of the pictures displayed on the main page as slideshow without crop. I tried 900X600 pixel and pictures came out very small, then 1200X600 ( to just fill all the screen like your sample images) and the pictures changes for random and cracy size, sometimes small or sometimes you have to scroll down to see it. I tried few combination and none of then i got it right. Is that because of Demo mode?

For my main page, I would to like to use full screen slideshow, just below the menu bar and slightly above where it says rawfolio on botton right of the page. Is that possible?

And the last question: I can use a plugin to play song with this theme?


I will appreciate is you could help me with those questions. Im want this theme ASAP to show my portfolio.
Thanks
Cheng

Up 14 rated Down
RAWfolio Support Apr 04, 2013 11:26AM EDT RAWfolio Agent

Hi Cheng,

Loading time for galleries is largely dependent on the amount of images being loaded and the filesize of those images. To speed up page load times, the galleries in all of our themes load in images After the page itself loads, so if you’re experiencing long load times it’s because the site has either not properly optimized their images or has included a large amount of images in the gallery. We generally recommend using no more than 20 images in any given gallery, and the filesize of those images should optimally be below 100 kilobytes each. Even at that amount that is a total of 2MB of images that has to be downloaded, on slower connections or mobile devices that has a definite impact to load time. By not optimizing images, this number can increase many times over and cause significant page load times.

The gallery dimensions that are configurable in each of the galleries serve two different purposes, the first is that it will resize the images to the dimensions you specify to provide more consistency to the sizes of the images (images are only resized if the original is larger than the dimensions specified, they are not scaled up). The second is to specify the actual size of the gallery IF you have the gallery type set to Standard. If you have the gallery type set to Fullscreen, it will only resize the images, though if you are using the Fullscreen option, you’ll want to set the size to be in line with the resolution the majority of your visitors have, so that you aren’t serving too small of images (which can produce pixelation when stretched) and are also not serving too large of images (which increase load time). We have an article that goes over how to best determine what size to use here: http://support.rawfolio.com/customer/portal/articles/871700-image-sizes—-what-s-the-best-size-to-use-

The fullscreen slideshows already show below the header/menu bar on the page.

You can use any plugin you’d like, just know that for music plugins since HTML sites refresh the page when you click a link or navigate to another page, your song will restart each time the page is loaded.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

support@rawfolio.com
http://assets2.desk.com/
false
rawfoliosites
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete