Holiday Hours

Our offices will be closed Monday December 24th and Tuesdsay December 25th in observance of the Christmas Holiday. We will reopen Wednesday December 26th @ 10am. All support requests and emails received after close of business on Friday December 21st will be responded to when we return on Wednesday the 26th in the order they were received. We apologize if this causes any inconvenience.

Help & Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Help! Cannot Edit Post

Caitlin May 01, 2014 03:17PM EDT

Hello, we recently updated our website to the newer version of the Simpicity Lite Rawfolio theme and now are unable to upload or update any blog posts.

The site is http://www.regina-mariephoto.com/

Please help!
Thank you

Up 2 rated Down
RAWfolio Support May 01, 2014 04:53PM EDT RAWfolio Agent

Hi Caitlin,

This is because you need to update your theme to the current version, see this post for details: http://support.rawfolio.com/customer/portal/articles/1525671-visual-editor-issues-after-wordpress-3-9-update

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

F.A.Q

Got a Pre-Sales question? Take a look at our FAQ page.

support@rawfolio.com
http://assets0.desk.com/
false
rawfoliosites
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete